FAQ - Stylish 3Sixty5

Welcome to Stylish 3Sixty5! Below are answers to some common questions. If you need further assistance, feel free to contact our customer support team.

Ordering & Shipping

1. Do you ship internationally?
Yes! We offer international shipping to most countries. Delivery time ranges from 2 to 28 days, depending on your location.

2. How can I track my order?
Once your order is shipped, tracking information will be uploaded as soon as possible. You can check your order status on our Track Your Order page.

3. What should I do if I haven’t received my order?
If your estimated delivery time has passed and you haven’t received your package, please check your tracking details. If there are any issues, contact our support team for assistance.

4. What are the shipping costs?
Shipping costs vary based on your location and the shipping method chosen at checkout. Any applicable fees will be displayed before you complete your purchase.

Returns & Exchanges

5. Can I return my order?
Yes, we accept returns within 15 days of delivery. Items must be unworn, in their original condition, and with all tags attached.

6. How do I initiate a return?
To start a return, please visit our Returns & Exchanges page and follow the instructions. Once we receive your return, we’ll process your refund or exchange.

7. Do you offer exchanges?
Yes, exchanges are available for eligible items. If the item you want is out of stock, we will issue a refund instead.

8. How long does it take to process a refund?
Once we receive your returned item, refunds are processed within 5-14 business days. It may take additional time for the refund to appear in your account, depending on your bank.

Payments & Discounts

9. What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment options available at checkout.

10. Do you offer discount codes or promotions?
Yes! We frequently run special promotions. Subscribe to our newsletter and follow us on social media to stay updated.

Customer Support

13. How can I contact customer service?
You can reach us via email at serviceteam@stylish3sixty5.com or through our Contact Us page.

14. What are your customer service hours?
Our support team is available Monday to Friday, from 9 AM to 6 PM (GMT). We aim to respond to inquiries within 24 hours.

We’re here to help! If you have any other questions, don’t hesitate to reach out. Happy shopping at Stylish 3Sixty5!